Cody Rice
Operational Architecture • People Systems • Compliance & Risk Mitigation • Applied Automation
Professional Summary
Systems-first business and people-operations leader with 18+ years of continuous experience spanning human resources management, operational turnaround, regulatory compliance, workforce systems (HRIS), and modern workflow automation. Proven track record of operational transformation, including saving $1M–$2M+ in cumulative workers' compensation and operational costs, lowering E-Mod insurance ratings by 2.0 points, managing multi-location workforces of up to 500+ employees, and engineering zero-downtime IT and digital operational infrastructures. Bridges C-suite strategic vision with front-line execution through rigorous process design, Lean principles, and bilingual (English/Spanish) communication.
Core Competencies
People & HR Ops
- • Workforce & Headcount Strategy
- • I-9 & Regulatory Audit Defense
- • Employee Lifecycle & Onboarding
- • Workers' Comp Risk Mitigation
- • Bilingual Employee Relations
Operations & Strategy
- • Lean Process Architecture
- • Standard Operating Procedures (SOPs)
- • Crisis Recovery & Turnarounds
- • P&L, Labor & Par-Level Controls
- • Cross-Functional Leadership
HRIS & Systems
- • ADP Workforce Now Integration
- • TempWorks & WorkForce 2.0
- • Zoho One Ecosystem (People, CRM)
- • Automated Document Portals
- • Information Security & Governance
Technology & AI
- • Full-Stack Cloud Architecture
- • Python, SQL, TypeScript, APIs
- • Document RAG & Intelligent Search
- • Zapier & Webhook Automations
- • Deterministic AI Workflow Design
Key Verifiable Accomplishments
Overhauled claims protocols and safety reporting, reducing E-Mod by 2.0 points within 24 months.
Directly oversaw industrial staffing across 21 accounts and 3 cities with zero regulatory violations.
Modernized IT and HR systems infrastructure for a $1M+ business while cutting weeks-long bottlenecks to days.
Professional Experience Traditional & Corporate Employment
Operations Human Resources Manager & Senior Account Manager / HRIS Trainer
Progressed through merit promotions: Recruiter (2012) → Senior Account Manager (2014) → Operations HR Manager & HRIS Trainer.
- Directed human resources operations, regulatory compliance, risk management, and client relationships across regional branches servicing industrial and packaging accounts with workforces up to 500+ employees.
- Spearheaded comprehensive workers' compensation risk overhaul: audited historical claim records, instituted strict workplace safety SOPs, and eliminated backlog claims, yielding $1M–$2M+ in cumulative cost avoidance and reducing client E-Mod by 2.0 points.
- Administered and configured core enterprise labor platforms (WorkForce 2.0, TempWorks, internal payroll systems); developed and conducted end-to-end HRIS training curriculums for field recruiters and branch coordinators.
- Conducted branch operational audits ensuring 100% adherence to I-9 verification, wage-and-hour laws, EEOC guidelines, and internal standards.
- Navigated bilingual workforce relations in English and Spanish, bridging communication divides between floor labor, plant supervisors, and executive leadership.
Unit Manager
- Managed full unit P&L, 24/7 store operations, crew scheduling, food safety compliance, and labor cost controls.
- Selected for emergency location recovery: stabilized and rebuilt operational performance at the Lynnhurst store during a severe sudden management departure, successfully restoring par inventory levels and staffing within 60 days.
Acting General Manager & Assistant General Manager
- Promoted from team member to Assistant General Manager within 3 months, then elevated to Acting General Manager.
- Directed multi-shift restaurant operations, inventory management, food safety standards, and team development, consistently delivering 2% to 3% annual profit growth.
- Engineered custom Excel tools automating daily inventory par counts and scheduling algorithms, maintaining labor expenses reliably beneath target thresholds.
VDH Operator & Process Lead
- Supervised industrial machine calibration and testing lines for automotive aluminum wheel manufacturing.
- Oversaw product quality assurance protocols, operator safety guidelines, and shift maintenance scheduling, eliminating machine scrap waste.
Multi-Unit Swing Manager
- Began as frontline crew at age 15; promoted rapidly to Multi-Unit Swing Manager by age 18.
- Directed high-volume shift logistics, store openings/closings, inventory auditing, cash reconciliations, and crew onboarding.
Business & Entrepreneurial Experience Continuous Lineage & Venture Leadership
Founder & Executive Strategist — QiAlly LLC
Jan 2025 – Present- Architected full-stack multi-tenant platform unifying client intake, administrative controls, REST APIs, and Supabase PostgreSQL backend.
- Designed practical AI workflows (retrieval-augmented generation, document intelligence) assisting small business and legal operations.
Co-Owner & HR Partner — Quantum Innova Partners / QuantumHR LLP
2024 – Present- Delivered advisory consulting for mid-market clients covering employee lifecycle audits, I-9 compliance, and HRIS workflows.
- Implemented Zoho One automations replacing disconnected manual record systems with deterministic workflows.
Virtual Business Consultant & CEO — SRV1ne LLC (InnovaFlow)
2024- Provided asynchronous business strategy, process optimization, and financial planning for growing businesses.
- Reinvested operating profits into low-code automation tools and client portal capabilities.
Business Owner & Founder — CJ Rice & Companies, LLC (SRVGroup / Servicios Rice-Velásquez)
Jan 2019 – Aug 2023Operating units included SRV Tax & Multiservice, SRV Shop, SRV Property Management, and Artreve LLC.
- Founded and built multi-service community firm bridging linguistic, tax, and bureaucratic barriers for Indiana's Spanish-speaking population.
- Delivered certified document translation, individual and small-business tax filings, regulatory applications, and advisory.
- Grew operations from sole proprietor to multiple branch locations before transitioning entity structure into SRV Capital Holdings.
Founder & IT Specialist — Angel Ayuda LLC
Jan 2009 – Dec 2014- Founded IT repair and support consultancy during the 2008–2009 economic crisis while attending college full-time.
- Engineered turnkey Cyber Café hardware, software, and networking deployment in Seymour, Indiana.
Education & Verified Credentials View Full Credentials Record →
Bachelor of Business Administration (BBA)
Major: Human Resources Management & Services
Western Governors University (WGU) • Fully completed alongside full-time management
Associate of Applied Science (AAS)
Major: Information Security
Ivy Tech Community College • Certificates in Network Security, Computer Systems Security & Assurance
Business Administration & Management
General Studies & Management Principles
Indiana University–Purdue University Indianapolis (IUPUI)
Bilingual & Operational Proficiencies
English (Native) • Spanish (Fluent / Certified Translation Lead)
American Sign Language (Conversational) • Workers' Comp Safety E-Mod Commendation
Ready to discuss executive or consulting engagement?
Direct calendar availability and confidential references available upon request.