Work & Portfolio — Cody Rice | Proof of Capability & Systems Architecture

HR & People Operations

Workforce infrastructure, compliance overhauls, and risk mitigation systems

$1M–$2M+ Cost Avoidance MS-IL Operations

Workers' Compensation & Safety Risk Overhaul

Problem: Excessive legacy workers' compensation claims and delayed incident documentation inflated insurance premiums and raised client E-Mod risk ratings.

Solution: Overhauled safety protocols from the floor up. Enforced immediate incident logging, audited open claims with insurance carriers, partnered with occupational medical clinics, and established transitional light-duty return-to-work pipelines.

Measurable Impact: Reduced Workers' Comp E-Mod rating by 2.0 points within 24 months, delivering an estimated $1M–$2M+ in cumulative direct savings and insurance modifier cost avoidance.

OSHA 300 • Risk Audits • TPA Claims • WorkForce 2.0 slug: workers-comp-risk-overhaul

Full Transformation • Zero Downtime Corporate Consulting

Enterprise HR System & ADP Workforce Now Transformation

Problem: Fast-growing $1M+ business operated with non-existent formal HR infrastructure, fragmented paper employee files, and an unconfigured payroll handoff.

Solution: Drafted and instituted a comprehensive corporate employee handbook, authored standard operating policies, configured ADP Workforce Now HRIS, and completed an IT security overhaul eliminating chronic system crashes.

Measurable Impact: 0% system downtime achieved; saved over $40,000 in immediate workers' comp adjustments; brought employee records to 100% audit-ready legal compliance.

ADP HRIS • Employee Handbook • Policy Design • IT Governance slug: enterprise-hr-adp-deployment

Business Systems & Infrastructure

Custom portals, CRM/ERP architecture, and deterministic business operational flows

Multi-Entity Integration SRVGroup / QIP

Multi-Entity Operations Architecture via Zoho One

Problem: Operating multiple business units caused siloed customer communication, duplicate vendor accounts, and delayed month-end billing.

Solution: Deployed and customized Zoho One (CRM, Creator, Books, Desk, Projects) to establish centralized client profiles, cross-entity intercompany invoicing rules, and real-time operational reporting dashboards.

Measurable Impact: Eliminated multi-day invoice compilation, unified lead intake across ventures, and automated recurring service workflows.

Zoho Creator • CRM • Books API • Automated Invoicing slug: zoho-one-multi-entity-operations

Client Portal • Compliance DocFlow Platform

Client Document Portal & Intake Architecture

Problem: Sensitive client documentation (tax documents, IDs, legal filings) was traditionally shared across unencrypted email attachments with high missing-document rates.

Solution: Designed a dedicated client portal (DocFlow) allowing clients to securely upload files from mobile or desktop, review step-by-step checklists, and monitor engagement statuses in real-time.

Measurable Impact: 85% drop in document collection delays and complete elimination of unencrypted document handling for sensitive client records.

Encrypted Storage • PWA Architecture • Mobile-First Intake slug: secure-client-document-portal

Technology & Practical AI Workflows

Serverless cloud engineering, retrieval-augmented generation, and automated intelligence

Serverless Edge Architecture Full-Stack Platform

Multi-Tenant Cloud Platform & Serverless Infrastructure

Architecture: Cloudflare Pages & Functions serverless execution environment paired with Supabase multi-tenant PostgreSQL database with Row Level Security (RLS).

Capabilities: Provides dynamic HTML Rewriting at the edge, sub-second globally distributed asset loading, integrated REST API microservices, and isolated client workspaces.

Impact: Infinite scale with zero infrastructure server maintenance costs and robust data separation between client instances.

Cloudflare Workers • Supabase • HTMLRewriter • REST APIs slug: qially-platform-architecture

Applied AI • Document Intelligence Intelligent Workflows

Deterministic AI Document Intelligence & RAG Systems

Problem: Small business and compliance personnel spent dozens of manual hours reviewing complex multi-page notices, policy handbooks, and IRS transcripts.

Solution: Built localized retrieval-augmented generation (RAG) pipelines and optical document analysis tools that cross-reference uploaded records against official regulation databases with deterministic citations.

Impact: Reduced preliminary document triage time by over 70% while maintaining strict human-in-the-loop review.

RAG Architecture • Python • Vector Embeddings • Document OCR slug: practical-ai-rag-pipelines

Process & Workflow Design

Turning chaotic operational bottlenecks into deterministic, repeatable workflows

Weeks → Days Turnaround Servicios Rice-Velásquez

Certified Legal Translation & Case Filing Pipeline

Problem: Non-English-speaking clients requiring certified translations for immigration or court filings were subjected to fragmented 3-4 week waiting periods.

Solution: Developed a proprietary intake, translation formatting, notary, and certification assembly process adhering strictly to USCIS and state court rules.

Impact: Decreased average binder turn-around from 3+ weeks to 48–72 hours with a 100% acceptance rate by filing authorities.

Legal Compliance • Bilingual Intake • Certified Verification slug: legal-translation-pipeline

+2–3% Net Margin Lift IHOP • Waffle House

Labor Scheduling & Inventory Par-Level Automation

Problem: Erratic shift staffing and manual guessing of grocery inventory caused high food waste and payroll budget overruns in high-volume restaurant operations.

Solution: Formulated custom mathematical scheduling matrices linked to hourly customer volume trends, combined with strict minimum/maximum par replenishment logs.

Impact: Controlled labor costs below target food expense line consistently, generating reliable 2–3% annual bottom-line profit increases.

Par Inventory • Labor Modeling • Turnaround Leadership slug: restaurant-operations-automation

Business Ventures (Historical Experience)

Commercial ownership, community entrepreneurship, and minority-owned business ventures

Community Multi-Service Hub 2019 – 2023

CJ Rice & Companies, LLC (Servicios Rice-Velásquez)

Founded and managed a multi-service business firm serving hundreds of Hispanic families and small enterprises across central Indiana. Operated specialized arms for bilingual tax filings, certified legal translations, commercial property subleases, and community news dissemination.

slug: servicios-rice-velasquez

Recession Startup • IT Hardware 2009 – 2014

Angel Ayuda LLC & Cyber Café Deployment

Launched an IT computer repair and systems maintenance business in southern Indiana during the height of the 2008–2009 financial downturn. Executed a full commercial Cyber Café hardware, server, and networking deployment in Seymour, Indiana.

slug: angel-ayuda-cyber-cafe

Demonstrations & Working Assets

Absorbed from historical showcase videos, business tools, and calculators

Featured Operational Walkthrough

Video Walkthrough & Systems Demonstration

Watch an operational walkthrough showcasing how fragmented business paperwork, tax documentation, and contractor onboarding can be automated into clean digital pipelines.

Full Video Library Business Tools & Calculators